Do you want to be prepared for tomorrow’s challenge – today?

“We operate in a world of rapid and disruptive change. To be an effective regulator, we can’t just respond to today’s challenges. We need to prepare for those of tomorrow”, that is a quote straight from the FCA.

When it comes to FG (21/3) and the key points from the FCA’s finalised defined benefit transfer guidance it’s not WHAT you do but it’s the WAY you do it that is of paramount importance, to protect your business from tomorrow’s challenges – from FOS, FCA and CMCs.

FG21/3 and CP21/13 highlight very clearly the direction of travel and expectations of firms (and their people) by the FCA – but, what does the FOS expect? What is their thinking?

Understand the risks that your business faces

NOW, more than ever, is an important time for you – advisers – to “stay vigilant”.

Regulators will be hot on your heels as they refocus their attention on the quality of advice and consumer protection.

Complaints made to the FOS relating to defined benefit transfer advice increased by 44% in 2020.And that’s just the start.

Were you affected by this?  We can help you defend your advice and your business against unscrupulous CMC’s or inquisitive auditors.

By developing your robust logical thinking to strengthen your DB transfer advice and help it stand up to external interrogation.

We will be using real FOS cases to show you how to develop a robust process and structure to use in your business.  Our ‘Think Like an Adviser” series can help you get ahead of the regulator, ahead of the FOS and front up to CMCs. It will prepare your business for what’s coming.

Be good at what you do

This series is unmissable if you want to protect your business.

The FCA have already said they are extending their review of the defined benefit transfer market to include a “wider range” of firms – are you ready for them?

Our Think Like An Adviser series is FOS GOLD – ensuring that you, your advisers and your business comply with regulatory and legal requirements and robustly defend your advice.

By working through real life FOS complaint scenarios you will be able to identify, create and build procedures and policies which can be back-tested against the best practice and regulatory standards being set by FCA AND FOS.

Click here for more information on our PTS Knowledge Hub